Shipping policy

Made to Order

All Native Attire garments are made to order. This means your item is created specifically for you after your order is placed, rather than being held in stock.

Because of this, production times are slightly longer than mass-produced clothing, but allow us to focus on quality, clean materials, and more considered production.

Processing & Production Times

Once your order is placed, it typically takes 2–5 working days for your item to be produced before it is dispatched.

During busy periods, production times may be slightly longer, but we’ll always aim to process your order as quickly as possible.

Delivery Times

Once dispatched, delivery times for our products typically range from 4–6 working days, depending on your location and local courier services.

Please note:

  • Delivery times begin after dispatch, not from the date of purchase

  • Timeframes are estimates and may vary slightly due to courier delays or peak periods

Order Tracking

Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow its progress.

Please allow up to 24 hours for tracking information to update after dispatch.

Customs, Duties & Taxes

For orders shipped outside the UK, customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in your order total.

Incorrect Address Information

Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders delayed or lost due to incorrect or incomplete address details.

If you notice an error in your address after placing an order, contact us as soon as possible at hello@nativeattire.com and we’ll do our best to help before dispatch.

Shipping Costs

Shipping costs are calculated at checkout and will be clearly displayed before you complete your purchase.

Delays & Issues

If your order hasn’t arrived within the estimated delivery timeframe, please allow a little extra time, as courier delays can occasionally occur.

If you believe your order has been lost or there’s an issue with delivery, contact us at hello@nativeattire.com and we’ll investigate and assist where possible.

 

Thank you for supporting a more considered way of producing clothing.